Privacy policy

Effective Date: June 9, 2025

This Privacy Policy explains how EMMYDEVEAUX Industries Corp. (“EMMYDEVEAUX”, “we”, “us”, or “our”) collects, uses, discloses, and protects your personal information when you use our website emmydeveaux.ca (the “Site”) and services (the “Services”).

By using the Site or purchasing from us, you agree to the terms of this Privacy Policy.

1. Your Privacy Matters

EMMYDEVEAUX complies with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA). This means we only collect, use, and share personal information when it is necessary to provide our services, or when we are required by law.

2. Information We Collect

We collect the following types of information when you interact with us:

a. Information You Provide:

  • Name, email, shipping and billing address, and phone number

  • Order and account details

  • Product reviews, loyalty points, or referrals

  • Messages or support inquiries

b. Automatically Collected (via cookies or Shopify):

  • IP address, device type, and browser

  • Usage behavior (pages viewed, time spent, cart activity)

c. From Third Parties:

  • Shopify (e-commerce platform)

  • Payment providers (e.g., Shopify Payments)

  • Shipping and email service providers

3. How We Use Your Information

We use your information to:

  • Process orders, payments, and returns

  • Communicate with you about your order

  • Improve our website and services

  • Prevent fraud or abuse

  • Send you product updates or promotions (with your consent)

4. Sharing Your Information

We do not sell your personal information.

We may share it with:

  • Shopify (our e-commerce platform)

  • Payment processors and logistics partners

  • Email and marketing services (e.g., Klaviyo)

  • Canadian tax and legal authorities if required

Each third party is contractually obligated to protect your information.

5. Data Retention

We keep your information only as long as necessary:

  • To complete transactions

  • Meet legal or tax obligations

  • Maintain your account or provide customer support

6. Cookies & Tracking

We use cookies to remember preferences, analyze traffic, and improve your experience.

You can manage cookies through your browser settings. Disabling cookies may limit functionality.

To learn how Shopify uses cookies: Shopify Cookie Policy

7. Your Rights Under Canadian Law

You have the right to:

  • Access your personal information

  • Correct or update it

  • Withdraw consent for non-essential uses

  • Request deletion (subject to legal limitations)

To make a request, email: support@emmydeveaux.com

8. Security

We take reasonable measures to protect your information, but no system is completely secure. Please protect your account credentials and contact us immediately if you suspect unauthorized access.

9. Children’s Privacy

Our Site is not intended for users under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update this page and revise the “Effective Date.”

11. Contact Us

If you have questions or wish to exercise your privacy rights, contact us:

EMMYDEVEAUX.
14032 23 Ave NW, Unit 709
Edmonton, Alberta T6R 3L6
Email: support@emmydeveaux.com